Account management for admins

Correct your company name or address


If your company’s name or address needs to be corrected, you may update this information with Autodesk.

 

Note: These changes update your customer number directly and will update them for all subscriptions under the same customer number. You can find your customer number on your invoice.

To correct your company name or address in your Autodesk account

If you are the purchaser for subscriptions, you can correct your company name or address details directly in your Autodesk account.

  1. Sign into your Autodesk account at manage.autodesk.com.
  2. In Billing and Orders > Subscriptions and Contracts, select a product to open the subscription details.
  3. Scroll down to the Customer Details section. Select edit.
  4. Make your changes and select save.

If you see purchaser info instead of the customer details section, reach out to the purchaser listed to have them update the company name or address.

To correct your company name or address with Autodesk support

If you don’t see the option to update your customer details in your Autodesk account after following the steps above, open the Autodesk Assistant. It can help you submit a request to correct your company name or address with Autodesk support.

 

If you’re not the purchaser or Contract Manager, fill out the form and submit your request.

 

Choose the company name and address change request form (PDF) in your preferred language:


Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

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